Frequently Asked Questions

General Questions

How do I know when my child is ready for deodorant?

Many kids experience body odor as a result of puberty as early as the age of 8. If your child’s body odor begin before the age of 8, we recommend consulting with your child’s pediatrician to ensure their body odor isn’t caused by an underlying condition.

Is Tandem vegan friendly and cruelty-free?

Yes, Tandem is both vegan friendly and cruelty-free. Our products and ingredients are not testing on animals.

Does Tandem deodorant contain baking soda?

No, this product is baking soda free. We understand how sensitive the skin can be, especially for our kids.

Shipping Questions

Where do you ship?

We currently ship in the U.S. only. Please subscribe here to be notified when shipping is available in your area.

How much is shipping?

Shipping is free when you purchase 2 or more items.

Can I track my order?

After receiving your order confirmation, you will receive an email with your tracking number. You can also track your order

When will I receive my order?

All orders are shipped 1-2 business days after purchase and expected to arrive 3-7 days after shipping.

What is your return policy?

If you were unsatisfied with your order, we would like to know. All orders can be returned 30 after days purchase. Please contact us for more information.

Ingredient Questions

What ingredients are in Tandem deodorant?

Maranta Arundinacea (arrowroot) Powder, Caprylic/Capris Triglyceride (fractionated coconut oil), Magnesium Hydroxide, Euphorbia Cerifera (candelilla) Wax, Cocos Nucifera (coconut) Oil, Mangifera Indica (Mango) Seed Butter, Brassica Oleracea Italica (Broccoli) Seed Oil, Diheptyl Succinate (and) Capryloyl Glycerin/Sebacic Copolymer, Natural Fragrance 

Does Tandem contain talc, aluminum, or parabens?

No, our deodorant is free of Talc, aluminum, and parabens.

Is Tandem gluten free?

Yes, Tandem is gluten free

Is Tandem deodorant made with synthetic or essential oils?

Tandem uses proprietary oils that are 100% natural. It does not contain synthetic materials, as we use a combination of isolates derived from fragrant plants.

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